Can I place an order over the telephone?
Absolutely! We welcome all telephone orders. A member of our team will be delighted to take your call and talk you through our simple ordering process. Remember, office hours are Monday to Friday 9am - 5.30pm and telephone number is 01347 878888.
How long does delivery take?
All orders before 2pm are dispatched on the same day. Orders received after this time are dispatched on the next working day. Delivery takes just 1-2 working days to England, Scotland and Wales. Delivery to Northern and Southern Ireland takes just 2-3 working days from dispatch.
Am I able to collect my order in person?
Yes, of course. All we ask is that you phone in advance so that we can ensure your order is ready for you to collect. On arrival, a member of the team will be there to assist you with your purchase. We look forward to meeting you!
Can I return my goods if I am not happy with them?
We pride ourselves on our outstanding customer service so if you are unhappy with your purchase for any reason then you can return it for a full refund within 14 days of purchase. For full information on our returns policy and how to return an item, please refer to section 4 on our Terms & Conditions page.